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Frequently asked questions
Damage & ResponsibilityCleaning & HygieneEquipmentBeddingSafety & EquipmentBooking & DeliveryGeneral
What happens if something gets damaged?
We understand accidents can happen. Please contact us as soon as possible if damage occurs during your hire period.
What if bedding becomes stained?
Please let us know as soon as possible. Additional cleaning or replacement charges may apply where necessary.
Who is responsible for supervising children during use?
Parents and caregivers remain fully responsible for supervising children and ensuring items are used safely and appropriately at all times.
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